Quality Management Training course

Quality is expected – but do organizations always meet this expectation? By learning the core elements of a quality management system and integrating them within an organization brings about an improvement in quality, increase in customer satisfaction rate and improved competitive advantage.

The training pack is also ideal for individuals who are interested in learning about this essential business skill
Within this Training course participants will learn about:

• Quality and The Organization
  - What is Quality?
• Where Does Quality Begin?
• Key Components of a Quality Management System
  - Quality Policy
  - Procedures
  - Specifications
  - Records
  - People
  - Documentation
• Quality Assurance and Control.
• Quality Tools.
• The Ultimate Aim Quality Management System.
  - Zero Defect
• Quality Checklist.
  - Quality Management Systems Requirements Checklist