Creative Problem Solving Premium Training course

Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems. These benefits and many others are the excellent reasons to apply the creative problem solving techniques outlined in this training course and to build a toolkit for an organization.
The Creative Problem Solving Premium Training course is ideal for managers, supervisors and professionals interested in learning more about this essential business skill.
On completion of this learning toolbox participants will:

• Understand what a Problem is
  - Why Solve Problems
  - The Problem Solving Process
  - Types of Problems
• Approaches to problem solving
  - People
  - Process
  - Attitude
  - Continuous Improvement
• Understand problem solving techniques and how to use them
  - Brainstorming
  - TPN
  - Matrix
  - Paired Comparisons
  - Team Purpose Analysis
  - Ishikawa Chart
  - SWOT Analysis
  - The 5 W's
  - Cause and Effect
• Benchmarking and PDCA
• Understand why problem solving fails and how to avoid mistakes